Make no mistake, either Agentforce is Salesforce's future or its future looks pretty bleak. For now, most CRM investors are ...

Whether you’re evaluating AI upskilling platforms or building internal corporate AI training programs, this hierarchy ...

Dealing with terrible customers is part and parcel of being a McDonald's employee, but they can't stand these habits in ...

Jersey Mike's is a one-stop shop for delicious subs, but it can get pretty busy. Follow these rules to keep things moving for ...

Axis Max Life Insurance has enhanced customer experience by introducing an AI-powered Core-Converse email bot, reducing customer email query resolution time by 30%. This system automates up to 80% of ...

If you don't like customer service, you're probably not going to like working at Starbucks. We're in that transition of ...

Zebra Technologies (ZBRA) could be an attractive buy, supported by strong cash generation, solid fundamentals, and a ...

So far, that neutral call looks about right. Over the past 12 months, SNPS is basically flat, down about half a percent.

Air Canada Cargo is upgrading its Toronto facility with expanded temperature-controlled zones and integrated workflows to ...

Enterprise AI adoption, national strategy and large-scale digital transformation programmes are set to reshape the UAE labour ...

InsuranceDekho, part of the CarDekho Group, in an attempt to expand its technology capabilities by acquiring AI SaaS startup ...

ZeOmega believes that this designation underscores its differentiation in modernizing payer care management amid rising interoperability and AI-related regulatory demands ...