In 2025, 47.9% of companies used the contact center platform as the primary interface for agents, and 43.2% used the CRM ...

The growth of the customer journey mapping software market is primarily driven by increasing focus on customer experience management across ...

By 2026, AI is expected to transition from an experimental novelty to an operational necessity in the restaurant industry, ...

AI - or was it? Judging by customer use cases, the answer is: not yet. But that doesn't mean customers aren't pursuing AI aggressively. From AI readiness to robotics progress, here's what we learned ...

From OpenAI to Versace to a big public company that is now private again, here were some of the most notable business deals ...

As AI reshapes digital ecosystems, observability is evolving into a business-critical discipline that predicts incidents, ...

From datacenters to AI, we’ll be keeping our eye on the technology that will be shaping your life in the coming year ...

Asian shares are mostly higher after benchmarks on Wall Street rose at the start of what’s expected to be a relatively calm ...

Crexendo outperforms the S&P 500 with strong growth, AI innovation, and attractive valuation. Click here to read an analysis ...

Warner Bros. is telling shareholders of the company that it believes a $72 billion buyout offer from Netflix is superior, and to reject a hostile takeover bid from Paramount Skydance. Paramount ...

The U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) has announced a recall for nearly 2,000 pounds ...

Request To Download Free Sample of This Strategic Report @- Taiwan opposition blocks NT$1.25 trillion special defense budget again despite Chinese drills Countries like the United Kingdom, Germany, ...