InternetRetailing spoke to retail experts to find out what trends and challenges the New Year has in store for the sector.

Scam fears are overshadowing Christmas shopping in the UK - three in four shoppers (73%) are anxious about fraud and bots.

Social marketplaces are having an impact on returns culture - and it's causing problems for retailers, says the CEO of ZigZag ...

Many retailers expected it to be one of, the busiest shopping days of the year but Super Saturday failed to deliver the expected footfall.

Christmas shopping in the UK is being overshadowed by fears of online scams, with new research revealing that three in four shoppers are anxious about ...

Tesco is one of the largest grocery businesses in Europe and one of the big three in the UK. Holding 27% of the UK’s grocery market, the retailer has many millions of customers. It also has one of the ...

Subscription fatigue is real. So is the growing demand (including regulatory!) for transparency and simplicity in how subscriptions are managed—especially when it comes to cancellations. What once ...

Alexandre Meerson, chief digital, data and technology officer EMEA, Sephora, speaks to Emma Herrod as part of the newly published RetailX Global Beauty 2024 Report. Alexandre Meerson, chief digital, ...

Third-party online marketplaces are set to be the largest and fastest-growing retail channel globally, accounting for nearly two thirds of online sales by 2027, with the four largest global online ...

Following hot on the heels of OpenAI launching Instant Checkout – a payment platform that allows ChatGPT users to buy straight from their AI interrogations – PayPal has integrated its wallet into the ...

More than eight in ten (84%) online shoppers would turn their back on a retailer after a bad returns experience, highlighting the power of returns as a customer acquisition and retention tool, and the ...

The new InternetRetailing UK Fashion 2025 report highlights that UK consumers, and their favourite brands, are taking a more circular approach to fashion. A recent ConsumerX survey found 42.8% of ...