The tipping culture in America has long been a topic of heated debate, but with the advent of digital payment systems, the conversation has been amplified. Lisa (@ispenttoday) has thrown the latest ...

Canadians are clucking their tongues after a counter-service chicken restaurant near Vancouver, British Columbia, reportedly found a clever way to coerce customers into “guilt-tipping” for their meals ...

A vacationer in Alaska said he felt a local restaurant flipped him “a huge middle finger” when it suggested he tip as much as 100% of his bill after breakfast with his buddies. Harrison Snowden was ...

There are some potential pitfalls that all business owners should keep in mind as we move into a cashless future. The Fast Company Executive Board is a private, fee-based network of influential ...

A customer who was set to pay $31.50 for her son’s haircut was horrified to find that there was a 69% tip option on the payment tablet. That customer, known as Amanda S on TikTok (@happilyeverafter69) ...

These days, customers who visit a restaurant to pick up a carryout order, or even a fast-food drive-thru, may be greeted by a prompt on the screen asking how much they'd like to tip. In some cases, it ...

Two months ago, I went to a bakery for muffins. They were prepackaged and sitting in a rack beside the checkout register. I picked out two packages and put them on the counter. The clerk scanned them ...

During the pandemic, tipping seemed to have changed for good. In America overnight, it seemed, tipping became a way to virtue signal—to support local businesses, to show gratitude for those working on ...