Modern businesses need automation to enhance productivity and streamline corporate processes. Call centers choose between two options: a progressive vs. predictive dialer. Which is better? Editorial ...

Chandraveer, a seasoned mechanical design engineer turned tech reporter and reviewer, brings more than three years of rich experience in consumer tech journalism to the table, having contributed to ...

WhatsApp is rolling out an in-app dialer to select beta testers, allowing users to make calls directly from the app without saving contact numbers. The new dialer is accessible through a floating call ...