Customer satisfaction with the e-commerce industry improved for the second year in a row, according to the American Customer Satisfaction Index (ACSI), released today by the University of Michigan ...
Customer satisfaction in the United States is at its lowest point in nine years, according to the latest American Customer Satisfaction Index (ACSI). Declining satisfaction scores are nothing new for ...
Both used- and new-vehicle retail sales are moving higher, but the annual automotive report associated with the American Customer Satisfaction Index (ACSI) showed consumer satisfaction softened for ...
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